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Qantas Airways logo Qantas Airways

Basic info

Airline name Qantas Airways
ICAO / IATA code QFA / QF
Airline hubs 6 destinations across countries Singapore and Australia
Destinations 75 destinations across the World
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Frequent flyer programs Qantas Frequent Flyer
Fleet Boeing 737-800
Airbus A330-200
Airbus A380-800
Boeing 787 Dreamliner
Bombardier Q400
Onboard refreshments included in the ticket price
Main competitors Virgin Australia, Jetstar Airways
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Contacts

Go to Qantas Airways

Customer support

  • Australia: (02) 9691 3636
  • Outside Australia: +61 2 9691 3636
  • Canada: 1 800 227 4500
  • USA: 1 800 227 4500
  • United Kingdom: +44 208 600 4300
  • China: 800 819 0089

Address

Customer Care
Qantas Airways Limited
Level 5 - Building A
203 Coward Street
Mascot NSW 2020
Australia

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Check-in, Baggage Allowance & Fees

Payment options Visa, Master Card, Maestro, American Express, JCB, UATP
Booking fees AUD 7.00 - AUD 30.00
Cabin baggage weight: 4 - 7 kg, dimensions: height + length + width = max. 115 / 185 cm
Checked baggage weight: 23 kg, dimensions: height + length + width = max. 140 / 158 cm
Excess baggage AUD 20.00 - 175.00 / 5 kg
Online check in Yes

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Competitors

Airline Competitors Notes
Virgin Australia strong 69 shared routes (25%), common bases in Brisbane, Melbourne (MEL), Sydney (SYD), 30 shared destinations (11%)
Jetstar Airways strong 39 shared routes (14%), common bases in Melbourne (MEL), Brisbane, Sydney (SYD)
Skywest Airlines weak 16 shared routes (6%)
Air New Zealand weak
Singapore Airlines weak

Routes

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