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Jet2 Info

Jet2 - Customer support

United Kingdom:
0871 226 1737

0821 230 203

902 881 269

199 404 023

01803 511 111

Other countries:
00 44 0203 059 8336

Jet2 - Address

Customer Care Team
PO Box 314
LS19 9DY
United Kingdom

More contacts

Jet2 operates flights from the United Kingdom to various destinations mainly in Europe but it also operates seasonal flights to New York. Jet2 is based in Leeds and was established in 2002. It operates also charter flights. The hubs of the airline are located at the airports in Leeds, Manchester, Belfast, Blackpool, Edinburgh, Glasgow, East Midlands and Newcastle.

Like most of the low cost airlines, Jet2 does not serve complimentary refreshment on its flights. However, drinks and snacks can be purchased on-board. Jet2 won the award Best Scheduled British Airline of 2005.

Jet2 has a frequent-flyer programme called myJet2, where members earn points for flight bookings which can later be redeemed for flights. The airline offers online check-in on its website.

Jet2 - Basic info

Airline name Jet2
Airline hubs United Kingdom: 8
Destinations Asia, Europe and North America: 48
See all routes…
Frequent flyer programs myJet2
Fleet Boeing 737-300
Boeing 737-800
Boeing 757-200
Onboard refreshments sold separately
Main competitors Thomson Airways, British Airways
See more…

Jet2 - Check-in, Baggage Allowance & Fees

Payment options VISA, Mastercard, American Express, VISA Electron, Maestro, Visa Debit, Mastercard Debit, PayPal
Booking fees 3.6%/2% for payments made with credit card/PayPal
Cabin baggage weight: 10 kg, dimensions: 56x45x25 cm
Checked baggage weight: 22 kg — £16,49
Checked baggage / airport fee weight: 22 kg — £40 / €51
Excess baggage £12 / kg
Online check in Yes

Jet2 - Competitors

Airline Competitors Notes
Thomson Airways direct 159 shared routes (51%), common bases in Manchester, Newcastle, Belfast (BFS), Glasgow (GLA), Nottingham, Edinburgh, Bradford/Leeds
Thomas Cook Airlines direct 120 shared routes (38%), common bases in Manchester, Newcastle, Glasgow (GLA), Nottingham
Ryanair strong 74 shared routes (24%), common bases in Nottingham, Edinburgh, Bradford/Leeds
Monarch Airlines strong 66 shared routes (21%)
easyJet weak 60 shared routes (19%)
British Airways weak 47 shared destinations (15%)

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