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Austrian Airlines

Austrian Airlines Info

Austrian Airlines - Customer support

+43(0)5 1766 1000

0820 816 816

United Kingdom:
0870 1 24 26 25

Czech Republic:
(+420) 227 231 231

+49 (0) 180 3000 520

+34 (0) 902 551 257

+41 (0) 44 286 80 88

+43 (0) 5 1766 1061


Austrian Airlines - Address

Austrian Airlines
Customer Relations
PO Box 33
A-1300 Vienna Airport

More contacts

Austrian Airlines is based in Austria and operates flights from its main hubs located in Vienna and Innsbruck. It is the principal airline of Austria and was founded in 1957. Even though the airline is mostly focused on flights within Europe, it also operates long haul flights to Canada, China, India, USA, Japan or Thailand.

Austrian Airlines is a traditional airline that offers various benefits to its passengers such as free refreshment and newspapers on-board or frequent flyer program called Miles & More. Like most traditional airlines, it offers two service classes on its flights – Economy Class and Business Class. Austrian Airlines is a member of the largest airline alliance Star Alliance.

Austrian Airlines - Basic info

Airline name Austrian Airlines
Airline hubs Innsbruck and Vienna
Destinations 114 across the World
See all routes…
Frequent flyer programs Miles & More
Fleet Airbus 319
Airbus 320
Airbus 321-111
Boeing 737-800
Boeing 767-300 ER
Boeing 777-200
Bombardier Q400
Fokker 100
Fokker 70
Airline Awards
  • World Airline Awards 2011: Staff Service Excellence Europe, Best Business Class Catering
Onboard refreshments included in the ticket price
Main competitors Air Berlin, Lufthansa
See more…

Austrian Airlines - Check-in, Baggage Allowance & Fees

Payment options VISA, Mastercard, American Express, Diners Club, AirPlus, UATP, Japanese credit Bureau
Cabin baggage weight: 8 kg, dimensions: 55x40x23 cm
Checked baggage weight: 23 kg, dimensions: height + length + width = max. 158 cm
Excess baggage €50 - €100 / bag
Online check in Yes

Austrian Airlines - Latest News

Ryanair to open new bases and more airline news

Jan 15, 2013

Read our airline news and stay up to date with the latest development within aviation worldwide. We start off with the self-appointed world's favourite airline, the Ryanair which, as rumour has it, will open its first bases outside Europe: in Marrakesh Airport and Fez Airport.
Read more »

Austrian Airlines baggage allowance 2012. A short summary

Dec 12, 2012

Wondering how much baggage is allowed on Austrian airlines flight? Read on and…
Read more »

Austrian Airlines check-in

Nov 8, 2012

Not sure how to check in when travelling with Austrian Airlines? No worries,…
Read more »

Austrian Airlines - Competitors

Airline Competitors Notes
Air Berlin strong 75 shared routes (28%), 62 shared destinations (23%)
Qatar Airways weak 26 shared routes (10%)
Lufthansa weak 25 shared routes (9%), 69 shared destinations (25%)
Air China weak 21 shared routes (8%)
British Airways weak 62 shared destinations (23%)

Austrian Airlines - Routes

Airline hubs

Africa (destinations: 2)

Asia (destinations: 16)

Armenia: Yerevan
Azerbaijan: Baku
China: Beijing (PEK)
Israel: Tel Aviv (TLV)
Jordan: Amman (AMM)
Kazakhstan: Astana
Maldives: Male
Thailand: Bangkok (BKK)
United Arab Emirates: Dubai (DXB)

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